Privacy notice
Last updated 14 November 2026.
Who is responsible
Proper Pros is a trading name of ProperSA (Pty) Ltd, registration 2026/691748/07, Johannesburg, South Africa. ProperSA (Pty) Ltd is the responsible party under the Protection of Personal Information Act 4 of 2013 (POPIA). Contact: hello@properpros.co.za.
What I collect
- From businesses that apply: the business name, registration number, trades, areas, description, whether it employs staff, the name, email and mobile number of the person applying, and the documents uploaded (such as an ID or passport, CIPC certificate, tax compliance letter, COIDA letter, UIF confirmation and trade registration certificates).
- From people asking for a quote: what they send by email, usually a name, contact details and a description of the job.
Why I use it
- To check the business's registrations with the official registers and issuing bodies, with the business's permission.
- To publish an approved business's profile: its name, trades, areas, description and the results and dates of the checks. Contact details and documents are never published.
- To pass a quote request to the business it was meant for, and to follow up.
- To keep a record of each check and decision.
Who sees it
Uploaded documents and contact details are seen only by the Proper Pros reviewer. The tax compliance PIN is used only to confirm status with SARS and is never published or shared. Information is stored with Supabase (database and file storage) and email is handled by Domains.co.za. These providers process it on my behalf and may store it outside South Africa under appropriate safeguards. I do not sell personal information.
How long I keep it
Documents are kept while the business is listed and for up to 12 months after it leaves, then deleted, unless the law requires longer. Rejected applications are deleted within 12 months. Quote emails are kept for up to 24 months.
Your rights
You may ask to see, correct or delete your personal information, or object to its use, by emailing hello@properpros.co.za. A business may ask to be removed from the directory at any time. You may also complain to the Information Regulator at inforegulator.org.za.
Cookies
This site does not use advertising or tracking cookies. The approvals area stores a sign in session for the reviewer only.